Insights

Short insights on digital market trend learnings and our approach to problem-solving

VIDEO: Technology should simplify your business—not distract from it

 

How to create and use customer service blueprints to improve your business

Imagine as an employee that you need to use several applications to complete a single task, or that it takes 6 systems and 3 different department authorizations to provide one customer with your product or service. Many clients we work with are surprised to discover that a single task a customer or employee completes as part of routine business..

Digital transformation overload: how to prioritize the right company initiatives

3 minute read → A partner of ours took a new job at a Fortune 500 healthcare company and found himself inheriting over 100 digital initiatives. All required investments of both attention and money, an impossible task if he wanted each one to be done well. Which ones were the right ones to focus on?

How to create and use customer journey maps to improve your business

4 minute read → Why use journey maps?  A government client of ours routinely published content and wanted to improve their content production process. Managers were frustrated because the writing staff would routinely circumvent the mandated process because they felt it took too long to follow. Circumventing led to faster content production, but..

Should IoT fit into my digital transformation strategy?

3 minute read → With every new digital innovation comes the question, “How does this fit this into my current digital transformation (DX) efforts?” The internet of things (IoT) trend brings this question into unique focus as it offers the ability to digitize any thing.

How to interview for a remote job

8 minute read → Intevity has always been a remote organization.  We believe that a company that hires the best talent no matter where they are located, will result in a company that has the best talent available.  People who learn about our company's remote nature love the idea of working remotely and often ask us: how do I get that kind of job? 

Make your innovation lab an idea killing machine

4 minute read → A lot of organizations view innovation labs as idea factories, but the most successful programs we’ve seen have set up their labs to be idea killers instead. Lean, mean idea-killing machines that kill ideas as quickly, and with the least amount of investment, as possible. We’re here to tell you how they do it.

Prepare your organization for innovation in 3 steps

4 minute read →  90% of executives saying that long-term success depends on developing and implementing new ideas. The growing realization that new ideas are better fostered through deliberation rather than accidentally discovery is the reason we've seen innovation programs on the rise recently in organizations.  While seemingly straightforward,..

Start your corporate innovation program with these 3 things

3 minute read →  Our research and work with several Fortune 500 companies taught us that there are three (3) must-have requirements to build innovation. Successful innovative organizations invest in a dedicated team, adopt frameworks to support ingenuity while simultaneously decreasing risk, and stay maniacally-focused to surfacing and..

Decision-Making Frameworks: Part 2

4 minute read → In part 1 of this series, we simplified decision-making by identifying ways to focus on only the most meaningful decisions. While decision-making models can have a major impact on helping leaders and organizations thrive in a digital world, more factors are at play in real-word scenarios.  

Top 4 reasons why innovation fails (and what to do about it)

4 minute read → Depending on which business article you read, the percentage of innovation initiatives that fail is somewhere between 70 and 95%. In other words, it’s high. But why is it so high? And what can you do to succeed? Here are the 4 top reasons why we have seen innovations fail.  

Decision-Making Frameworks: Part 1

3 minute read →     "Arguably the single most important component of meaningful Digital Transformation"   The key to success is surprisingly simple. Just make the right decisions. That’s it… The right decisions = growth. The right decisions = innovation and speed to market. The right decisions = empowered and highly performing teams. Easy, right? 

Digital Triality: Treat underlying problems—not symptoms

2 minute read  →  Over sixteen years ago, we launched Intevity (previously Twin Technologies) with two goals: 1) build lasting relationships and 2) uncover what’s possible for businesses through the use of technology. We focused on relationships—with our clients, partners, and employees—and most of all, on those between our clients and their own..

Automated Testing with Microservices

5 minute read → More than ever, businesses need to adapt to how and where their customers are wanting to engage. Growth, revenue, and engagement via traditional (web) channels are being exhausted. New digital mediums need to be stood up quickly when significant market segments are identified. Microservice architecture is a response to that demand..

Migrating to Microservice Architecture

6 minute read → Planning the Architecture We previously covered some important team and organizational considerations when preparing for microservices. We’re now going dive into the actual technical planning phases and key considerations for microservice architecture design. As covered in other great microservice articles, microservice..

Preparing for Microservices

2 minute read → The latest formalization of enterprise web architecture best practices is microservices. Microservice architectures combine the best parts of minimalist modular software ideals from unix and applies the lessons of cloud scaling and distributed software. This combination creates a unique software ecosystem which fits cleanly with..

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